1. General

These Terms of Service govern the use of the Little Oasis Apartments website, reservation system, and accommodation services. By using the website, you agree to these Terms.

2. Reservations & Payments

• A reservation is confirmed once you receive our written confirmation.
• Prices and availability may change without notice.
• A deposit, prepayment, or security damage deposit may be required.
• The remaining balance is paid upon check-in unless agreed otherwise.
• Security deposits may be used to cover damages or unpaid services.

3. Check-in and Check-out

Check-in is from 15:00, check-out until 10:00. A valid ID is required for mandatory registration according to Slovenian law.

4. Use of the Apartment

• Guests must use the apartment responsibly.
• Noise and disturbance to neighbors must be avoided.
• Any damage must be reported immediately.
• We may charge for damage, lost keys, or additional cleaning.

5. Cancellation Policy

Free cancellation is possible up to 3 days before arrival. Late cancellations or no-shows may be charged up to 70 % of the reservation total. “Non-refundable” reservations cannot be refunded.

6. Pets

Pets are not allowed. Additional cleaning or damage fees may apply if pets are present.

7. Smoking

Smoking is not permitted. A cleaning fee may apply for violations.

8. Wi-Fi & Internet

Free Wi-Fi is provided, but speed, stability, and uptime are not guaranteed. We are not responsible for data loss or illegal use of the network.

9. Privacy & GDPR

Personal data is processed in accordance with GDPR. Data is used for reservations, communication, legal obligations, and improving services. Guests may request access, correction, or deletion of their data at any time.

10. Liability

We are not responsible for lost or stolen items, injuries due to misuse, or disturbances beyond our control such as noise, outages, or natural events.

11. Changes to Terms

Terms may be updated at any time. The latest version is always published on the website. Continued use of the website means acceptance of the updated Terms.

12. Contact

• Email: apartment@littleoasis.eu
• Phone: tel:+386 40 278 564
• Address: Spodnje Gorje 23, 4247 Zgornje Gorje, Slovenia